From: <LVetere@odeonuk.com>
To: Matthew Somerville
Subject: 
Date: 9 July 2004 15:13

Dear Mr Somerville,

Thank  you very much for your email of 5th July.  In your e-mail you raised
a number of points, which we would naturally like to address:

Firstly,  you  said  that  you think your website will "lead to more people
attending  Odeon  cinemas".   However, we disagree with this as a number of
Odeon customers who have used your website have become frustrated when they
have  found  that  they  could  not  book  films.  They have also expressed
concern  that  they  have submitted personal data to an unofficial website.
Therefore  by  using our Odeon trade marks on your site and suggesting that
your website is in some way connected with Odeon and is easier to use, when
users  cannot  book seats for example, a situation has arisen that confuses
our customers and dissuades them from using Odeon cinemas.

You  claimed  that  you  are  "not collecting or storing any user data". We
dispute  this,  but  even  if it were the case, the fact remains that users
submit  data  via your website and again, by use of our logos, listings and
data collection, users believe that they are submitting data only to Odeon.
However,  Odeon  cannot know what use you make or may make of this data and
whether  it  is  secure.  Furthermore, we cannot comply with the Odeon data
protection  and  privacy policy as long as submissions can be made via your
website.

You  also  mentioned  comments  made  by Odeon to the Independent newspaper
almost  a year ago.  Since then, Odeon has received an increasing number of
complaints  from  customers  about  your  website  and as instances of this
confusion have increased, Odeon has been forced to re-think its position in
relation to your website in order to protect its customers and its rights.

Finally,  you  asked  whether Odeon may be willing to reach a "compromise".
With  respect,  you have been and continue to use our trade marks, listings
and copyright material without ever having approached Odeon to do this.  In
addition,  you  are causing considerable confusion to our customers and may
also be in breach of the Data Protection Act.

We  realise  that  you did respond to us by 5pm on Monday 5th July, but you
did  not  comply  with our request or state that you intend to do so.  With
very  good  reason,  we  asked  you to remove all the pages of your website
containing  Odeon's  listings,  trade  marks,  copyright  material and data
submission  but  you  have  not done so.  We would ask, therefore, that you
immediately  remove  the  "Accessible  Odeon" part of your website from the
web.

Yours sincerely,

Luke Vetere
Marketing Director